Hi, I’m Bianca, a design-forward Instructional Strategist blending tech, creativity, and ethics to build future-ready learning. With 8+ years of experience, I design user-centered training that bridges complex systems like ServiceNow and AI governance with clarity and elegance.
Certified in CSA, CSM, CSPO, I turn frameworks into intuitive onboarding, storyboards, and toolkits.
My content aligns with FERPA, HIPAA, NIST AI RMF, and ISO/IEC 23894 standards, combining instructional design with Responsible AI integrity.
Whether I’m mapping ServiceNow training journeys or creating Responsible AI modules, I design with intention: to reduce risk, empower users, and make learning magnetic.
Currently building RAISE-Labs.org, a nonprofit rethinking AI in education.
Let’s build something ethical, smart, and stunning.
Developed 200+ compliance-focused technical assets (SOPs, knowledge base articles, policy guides), reducing training time by 25%.
Translated complex educational mandates into clear, standardized documentation, laying the foundation for Responsible AI toolkits that prioritize clarity, fairness, and risk mitigation in K–12 governance.