Bianca Killins
Product Owner / Business Analyst | IT • GRC • ServiceNow | Responsible AI Track
Professional Status
Employed
Available
About Me
I turn AI chaos into clarity and growth. While others scramble over compliance, I design frameworks that actually work, translating NIST AI RMF and the EU AI Act into business-friendly systems that drive adoption and keep governance sustainable.
As an implementation architect with 3+ years leading federal and education sector deployments, I've boosted adoption by 20%+ through smart requirements, enablement, and change management. My track record includes 100% audit success in complex regulatory environments, proving I know how to bridge regulation with real-world execution.
The AI governance wave is here. I build the infrastructure that lets companies navigate regulatory complexity, turn compliance into competitive advantage, and scale AI responsibly without getting crushed by the chaos.
As an implementation architect with 3+ years leading federal and education sector deployments, I've boosted adoption by 20%+ through smart requirements, enablement, and change management. My track record includes 100% audit success in complex regulatory environments, proving I know how to bridge regulation with real-world execution.
The AI governance wave is here. I build the infrastructure that lets companies navigate regulatory complexity, turn compliance into competitive advantage, and scale AI responsibly without getting crushed by the chaos.
Skills
AI Governance & Risk Management
-
Responsible AI Frameworks (NIST AI RMF, EU AI Act, ISO/IEC AI Standards)
Translate NIST AI RMF and EU AI Act requirements into actionable business processes and compliance documentation for federal and enterprise implementations.
-
AI Risk Assessment & Audit
Design risk assessment protocols and audit frameworks that confirm AI systems meet regulatory standards while maintaining operational efficiency.
- AI Ethics & Compliance
- Model Transparency & Accountability
- Bias Detection & Mitigation
- Enterprise AI Policy Development
- Responsible AI Training
Product Management & Business Analysis
-
Requirements Gathering
Lead cross-functional projects using structured methodologies, creating comprehensive SOPs and documentation that improve team efficiency and compliance outcomes.Expert
-
Backlog Prioritization
Facilitate agile ceremonies, manage product backlogs, and guide teams through iterative development cycles for software implementations and training rollouts.Expert
-
Stakeholder Management
Develop go-to-market strategies, create sales training materials, and design customer-facing resources that accelerate product adoption and revenue growth.
-
Product Roadmaps
Built cross-functional partnerships between technical and business teams, facilitating knowledge transfer and collaborative problem-solving for complex implementations.
- User Story Development
- Cross-functional Collaboration
- Change Management
- Data-Driven Decision Making
- AI Regulatory Compliance Translation (Federal, Enterprise, Education)
Enterprise Systems & GRC
- ServiceNow Platforms (APM, ITSM, GRC, CMDB)
- Risk & Compliance Documentation
- Digital Transformation
- Regulatory Compliance
- Business Process Optimization
- Microsoft Office Suite
- Agile/Scrum
- Quality Assurance
- Performance Analytics
Training & Enablement
-
Instructional Design (Technology Adoption)
Lead Individual Education Program audit processes, ensuring 100% documentation compliance and supporting successful state regulatory reviews.
- Learning Strategy
- Adult Learning Principles
- LMS Platforms
- Adobe Creative Suite
- Section 508/WCAG Compliance
- Analytics & Reporting
- Stakeholder Enablement
- Change Management Training